Privacy Policy

Last updated: August 2026. This policy explains what information Suffolk Water Heater Pros collects, how it's used, and the choices you have.

Information We Collect

When you request a connection through our website or by phone, we may collect:

• Your name, phone number, and email address
• Your property address or general service area
• Details about your water heater issue or service request
• Standard technical information such as your IP address, browser type, and device information, collected automatically when you visit our site

How We Use Your Information

We use the information you provide to:

• Connect you with an independent local water heater specialist in our network
• Respond to your inquiry and follow up on your request
• Improve our website and service based on how it's used
• Send you information about your request, and, if you've opted in, occasional service-related communications

We do not sell your personal information to third parties.

How Your Information Is Shared

To connect you with a service provider, we share relevant details of your request, your name, contact information, and service need, with the independent contractor in our network best positioned to help you. We may also use third-party service providers to operate our website, process form submissions, or handle communications (such as our hosting platform, form processing tools, or analytics providers). These providers only receive the information necessary to perform their function and are not permitted to use it for their own purposes.

Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can control cookies through your browser settings; disabling them may affect some site functionality.

Your Choices

You can ask us to correct or delete the personal information we hold about you, or opt out of any non-essential communications, by contacting us at the information below. If you no longer wish to be connected with contractors through our service, let us know and we'll remove your information from active use.

Data Security

We take reasonable steps to protect the information you share with us, but no method of transmission or storage is completely secure, and we can't guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our site after a change means you accept the updated policy.

Contact Us

Questions about this policy or your information can be directed to: